Policy

Welcome to ICYUENVY.

RETURN POLICY
All sales are final.

 

We stand behind the products we sell. Your satisfaction with your purchase is extremely important to us. If you are unsatisfied with your purchase for any reason please contact us at icyuenvy@yahoo.com.

ICYUENVY may offer refunds, at our sole discretion, on purchases returned in ‘new’ and ‘saleable’ condition within 7 days or purchase.  The determination of condition is at our sole discretion.  You must contact us before returning any purchase, and receive approval from ICYUENVY to return the product. You will waive your right for return for any reason if you do not receive our approval in advance.

TYPOGRAPHICAL ERRORS

We attempt to keep the information on this site as current and error free as possible. We are not bound by typographical errors resulting in inaccuracies with regard to prices, product specifications or availability.

PRIVACY POLICY

 ICYEUNVY and its website respect the confidentiality of data relating to all customers and visitors to the site.  Individual customer and visitor information is not collected, shared, or distributed. Please note that aggregate data are collected and analyzed strictly for the purposes of identifying statistical information concerning site traffic. In areas of the site where users provide personal information for purchasing products, this personal information may be forwarded to third parties in order to fulfill these requests.

DELIVERY POLICY

 ICYUENVY ships using USPS.  For shipments within the US, there is a flat rate of $13.00 for all US orders which are shipped 2 day priority .  For international shipments there is a $50 shipping charge.  For customers requesting overnight delivery there will be a nominal charge. ICYUEVY normally ships all complete orders (consisting of an order form and payment) within two business days.  Often shipments go out the next business day.  Customers are sent email confirmations for received orders.

OTHER POLICIES 

If you have any questions about credit card purchases, please call us at our store located at 285 Main Street West Orange NJ, 07052: 973-325-1000